Reddybook FAQs: Your Questions Answered

Welcome to the Reddybook Frequently Asked Questions (FAQs) section. Find quick answers to common queries about account registration, deposits, withdrawals, bonuses, game rules, and more. Need more help? Our 24/7 customer support team is always here to assist you.

Getting Started & Account Management

How do I create a Reddybook account and get my ID?

Visit our homepage and click “Sign Up” or “Register.” Follow the steps to submit your details and receive your unique Reddybook ID. Read more here.

It’s your unique login ID used for accessing your account and communicating with support.

Click “Forgot Password?” on the login page. Enter your registered email or phone number to receive reset instructions.

No. Each user is allowed only one account. Multiple accounts can lead to suspension.

Yes. KYC is required for withdrawals and ensures account security. Complete it from your account dashboard.

Deposits

What deposit methods are accepted?

UPI, Paytm, PhonePe, Google Pay, and Bank Transfer. Check your account’s deposit page for availability.

Most are instant, especially through UPI and e-wallets. Bank transfers may take longer.

Limits vary by method. Check the ‘Deposit’ page in your account or visit the How to Deposit Money guide.

Contact support with your transaction ID, amount, and screenshot.

Withdrawals

How do I withdraw winnings?

Go to the ‘Withdrawal’ section in your account, choose a method, enter the amount, and confirm. Complete KYC first. Learn more.

Limits vary by method and account level. VIP members may enjoy higher limits.

Typically 2–24 hours post-approval. First-time withdrawals may take longer.

Reasons may include incomplete KYC, unmet bonus wagering, or unverified payment methods. Contact support for details.

Bonuses & Promotions

How do I claim a bonus?

Claim it during deposit or from the ‘Promotions’ section. Follow the Bonus Terms.

It’s the number of times you must bet the bonus before withdrawal. A 10x requirement on a ₹1,000 bonus means wagering ₹10,000.

Usually only one bonus can be active. Activating a new one may cancel the current bonus.

No. Slots usually count 100%, but table games and sports bets may count less or be excluded. Always check bonus T&Cs.

Gaming (Sportsbook & Casino)

What sports can I bet on?

Cricket (IPL), Football (EPL, ISL), Kabaddi (PKL), Tennis, Basketball, Esports, and more. Explore Sportsbook.

Slots, Blackjack, Roulette, Baccarat, Teen Patti, Andar Bahar, and a Live Casino.

Yes. RNGs ensure fair results, and we follow a strict Fair Play Policy.

Some games have a demo mode. Look for the “Play for Fun” option on game tiles.

Security & Responsible Gaming

Is my data safe?

Yes. We use SSL encryption and strict security protocols to protect your information.

Yes. We offer tools like deposit limits, self-exclusion, and more. Learn more.

Contact our support team immediately with all relevant details.

Technical Support

The game isn’t loading. What should I do?

Refresh the browser, clear cache/cookies, and check your internet connection. Contact support if the issue persists.

Yes. Download it from our Mobile App page.

Reddybook works on all modern browsers and devices. Use an updated browser and stable internet.

Contact & Support

How can I contact support?

Our support team is available 24/7 via:

  • Live Chat on our website

  • WhatsApp: Message us at [Your WhatsApp Number]

  • Email: Send your query to [Your Support Email Address]
    Visit our Contact Us page for details.

Contact support with full details. We’ll guide you through our resolution process.

Still Need Help?

If your query wasn’t answered above, don’t worry—our support team is available 24/7 to help.

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